Privacy Policy

This Privacy Policy explains how ELENIR ESTELA DA LUZ INDUSTRIA LTDA ("ELENIR ESTELA DA LUZ INDUSTRIA", "we", "us") collects, uses and protects personal information when you visit elenirestelabase.com, browse our basic apparel (plain T-shirts, tank tops, leggings and sweatshirts), or place an order as a shopper or as a retailer/reseller. Effective date: 2026-10-23.

Who we are

We are a small apparel manufacturer that sells plain knit garments directly to consumers and to retailers and resellers through our online store.

ELENIR ESTELA DA LUZ INDUSTRIA LTDA, registration 16.743.608/0001-46, Avenida Santa Catarina, 1498 - Tabuleiro Monte Alegre , Camboriu - SC, 88348-006. Contact: [email protected] · +554735132056.

Information we collect

Information you give us: your name, e-mail, phone number, and shipping and billing address when you place an order, create an account, ask about sizes or larger reseller quantities, or contact us. If you buy for resale, you may also give us your business name.

Information collected automatically: device type, browser, IP address, pages and products viewed, items added to your cart, and data from cookies and similar technologies.

Information from payment processors: confirmation that a payment was approved. We do not store full card numbers.

How we use it

We use your information to process and ship your order, send order and shipping confirmations, handle returns and refunds, answer questions about products and sizes, and respond to reseller inquiries.

We also use it to keep the website working and improve it, to prevent fraud, and, with your consent where required, to send marketing e-mails and measure our advertising. You can unsubscribe from marketing e-mails at any time using the link in each message.

Cookies and analytics

We use essential cookies to run the store, for example to keep your cart and complete checkout.

We use Google Analytics to understand how visitors use the website, such as which pages and products are viewed. We use Google Ads cookies and remarketing to measure ad conversions and to show our ads to people who have visited our website. You can opt out through Google's Ad Settings and with the Google Analytics opt-out browser add-on.

You can block or delete cookies in your browser settings. Some store functions, such as the cart, may not work without essential cookies.

Advertising pixels and native ad networks

We use the Meta Pixel and the Meta Conversions API to measure the performance of our ads on Facebook and Instagram, for example whether a visit led to a purchase. We use the TikTok Pixel for the same purpose on TikTok. We also use cookies and tags from native advertising networks such as Taboola, Outbrain and NewsBreak to measure clicks and conversions from their ads.

These tools may receive events such as page views, add-to-cart, purchase value and, where permitted, hashed contact details. We sell clothing, so we have no reason to collect health information. We do not send any health data or information about a personal condition to Meta, TikTok, Google or any other advertising platform.

You can opt out of interest-based ads in each platform's ad settings (Meta, TikTok, Google) and through the opt-out pages of Taboola, Outbrain and NewsBreak.

Sharing

We share information only with providers that help us operate the store: hosting, payment processing, shipping carriers, e-mail, and analytics and advertising measurement. We also share it when required by law, or as part of a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live (including California and other U.S. states), you may request access to, correction, deletion or portability of your personal information, and you may opt out of targeted advertising.

To make a request, write to [email protected]. We may need to verify your identity before we respond. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above, such as order history, returns and accounting, or as required by law.

We protect it with reasonable technical and organizational measures. No system is completely secure, but we work to limit access to those who need it.

Children and age

Our website is not directed to children under 13, and we do not knowingly collect their information. Purchases are limited to adults aged 18 or older.

Changes and contact

We may update this policy. The effective date above shows the latest version.

Questions: [email protected] · +554735132056 · Avenida Santa Catarina, 1498 - Tabuleiro Monte Alegre , Camboriu - SC, 88348-006.